For many years, the magic muffins from Neli’s in West L.A. have been a favorite of mine. During this past year when I wanted friends to know I was thinking about them, but couldn’t visit, I would often have some of Neli’s muffins delivered. The reaction to these over-sized fruit-filled delights was rewarding. People were not only thrilled to receive them, but then to discover that they tasted as delicious as they looked. The muffins sold are blueberry, pumpkin, cinnamon pecan, cream cheese, carrot, banana nut and chocolate. Free delivery (within a 2 mile radius) for the month of July at Neli’s, call 310-477-0031 to place an order.
For the last few years, I had looked into purchasing a new bed. There are many mattress stores on Wilshire Blvd., and I visited almost all of them to see if I could find a bed I wanted to buy. One store, part of a big chain, seemed like a good place to visit. When I entered, I was approached by a salesman telling me he knew what I needed because he had 20 years of experience selling beds. That was before I said anything. He showed me a few beds, and I did find one I liked. He then told me he would give me a better price if I came in to buy it over the weekend. I said the sale is through the end of the week, why did I have to decide by the weekend? I was polite, but eager to get away from him as soon as possible. So much for effective customer service.
I remembered visiting Mike at R Mattress store on Wilshire and 10th St. His is a family-owned business, and his approach was quite different. He carried the same mattress that I was interested in, and it was also for sale. He believes that people should go in to the store and see how their body feels on the various beds. He said people often read reviews online. But, you don’t know the physical characteristics nor the health issues of the person who wrote the review. He says the salesman can’t sell the bed. It’s up to the customer. Mike will also give you free delivery and a free bed frame. Call Mike at 310-260-8672 if you are looking for a new bed.
By the time this issue is out, we will have had a chance to “test the waters” so to speak, when we go out in our neighborhoods to shop or dine in a restaurant. Take care.
From Me to You... Column
By Diane Margolin
Publisher, The Santa Monica Star